Knowledge base
New ticket
General Issues
6
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Zoom Online
Tuesday, 12 November 2024 zoom
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Downloading the Authenticator app
Updated: Thursday, 29 June 2023 microsoft authenticator app
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How to restore a folder to a previous version
Updated: Monday, 19 December 2022 folder restore lost files restore old version of folder
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How to reinstall your sound drivers
Updated: Monday, 1 July 2024 laptop sound doesn't work laptop speakers broken no sound
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Second Display Blurry
Thursday, 29 October 2020 blurry laptop monitor screen
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Adding a Shared Public Folder Calendar into Outlook (Newcastle Office)
Monday, 10 August 2020 outlook shared calendar public folders shared calendar
Technical
Microsoft Project
1
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Microsoft Project Install - Company Portal
Updated: Friday, 22 November 2024 intune microsoft microsoft project
Enrolment
1
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Enrol Personal Computer to connect to work resources
Updated: Thursday, 24 October 2024 azure complainant enrol personal computer enrolment mac personal mac computer windows
Android
1
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Android Email Setup
Sunday, 1 September 2024
BitLocker Encryption
1
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BitLocker Recovery Keys
Updated: Monday, 24 July 2023 bitlocker recovery keys
COSTX
1
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CostX 7.2 R1 Update
Saturday, 12 October 2024 costx costx connection costx issues costx server costx wont connect
Focalpoint
1
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Focalpoint expenses, project coming up as invalid
Monday, 20 March 2023 focalpoint project invalid invalid project expense project expense project invalid project invalid focalpoint
Foxit
2
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No Outlook or Explorer Preview with Foxit PDF
Wednesday, 10 November 2021 outlook preview pdf preview
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Move Foxit Signatures from one computer to to other
Wednesday, 6 October 2021 digital id foxit migrate signature move signature
iPhone/iPad/iOS
2
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Mobile Email Setup
Updated: Sunday, 1 September 2024
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Apple iOS Email Setup
Sunday, 1 September 2024
Newforma
8
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How to Re-enable Newforma Outlook Add-in If Disabled
Updated: Friday, 22 March 2024 disabled newforma outlook
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Newforma 2023.2 Update
Updated: Friday, 8 September 2023 newforma install newforma out of date update newforma
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You did not grant access to your Exchange mailbox. Newforma Email actions will be disabled.
Wednesday, 10 May 2023 disabled exchange mailbox newforma newforma email
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New Newforma Addin for Outlook
Updated: Monday, 5 December 2022 newforma newforma outlook addin outlook addin
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How to update Newforma to the latest version
Updated: Monday, 6 March 2023 newforma out of date newforma wont open newforma wont update updating newforma
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Newforma 2022.2 - Unable to load Data into one or several datasources. See information below for details.
Updated: Tuesday, 18 October 2022 datasources newforma
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Shared Folder File Transfer Error
Updated: Thursday, 3 December 2020
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Updating Newforma Project Shortcuts
Tuesday, 4 August 2020 newforma project shortcuts
OneDrive
2
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Removing old DGA profiles
Updated: Monday, 21 October 2024
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Moving your files from U-Drive to OneDrive
Updated: Monday, 16 January 2023
Outlook
3
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TSA Riley Signature Maker 1.0.0
Updated: Saturday, 18 May 2024 henry riley signature outlook outlook signature signature signature maker tsa riley signature maker
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How to re-enable Newforma Add-In in Outlook
Updated: Friday, 15 July 2022 newforma outlook
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Outlook Working Offline
Updated: Friday, 11 September 2020 emails working offline outlook offline working offline
Passwords
1
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How to reset your Windows Hello options
Updated: Tuesday, 28 May 2024 password pin windows hello
Teams
1
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Importing Backgrounds Into Microsoft Teams
Updated: Monday, 14 September 2020 add background teams background teams background picture
UC-One
1
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Removing UC-One
Updated: Wednesday, 27 July 2022 removing uc-one uc-one uninstall
ESP
AutoCAD
1
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AutoCAD Updates Blocked
Updated: Monday, 16 January 2023 autocad updates autodesk updates update blocked autocad